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Contact Us

How to contact us

At eSmoke Shop we take great pride in communicating with all of our customers and provide many methods for you our customers to do so.
To contact us you have the following options:

E-mail:       For all general inquiries.  For all warranty and return inquiries.

24/7: 92 321 5115899

Postal mail:

52099c Arezzo - Italy

We can accept visitors to our offices only with a prior appointment. Calls are charged at standard rates. We try to respond to all emails within 4 hours during office hours.


We very rarely get complaints. In the unlikely event that you do wish to complain please contact us, using the details above. We will try to resolve your complaint immediately. We aim to resolve all complaints to our customers' satisfaction within five working days of the initial contact.


Skype: ecig.customerservice

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